Fixing Cloudflare Error 1014: CNAME Cross-User Banned

Understanding the Common Causes

Before we talk about how to fix Cloudflare error 1014, it’s important to know why it happens. By finding out what caused the problem in the first place, we can take the best steps to fix it quickly.

Here are some of the most common reasons for this error:

1. DNS CNAME records between domains in different Cloudflare accounts: CNAME records can’t be set between domains in different Cloudflare accounts.
2. CNAME record pointing to another URL already using Cloudflare: This happens when a CNAME record points to a URL that is already using Cloudflare.

It’s important to remember that CNAME names can be used within a domain and across zones as long as the user account is the same.

Ways to Fix Cloudflare Error 1014 That Work

Our dedicated support technicians use a variety of methods, depending on the situation, to make sure that Cloudflare error 1014 is fixed. Let’s look at the different things we do to fix this problem:

Step 1: Contact Cloudflare Support

If you need a CNAME record to point to a domain in a different Cloudflare account, the owner of that domain must call Cloudflare Support. They can tell the support team which names are allowed to CNAME to their target domain. It’s important to remember that the target name must have a Cloudflare Pro, Business, or Enterprise plan for Cloudflare Support to change the default CNAME restrictions.

Step 2: Disable Cloudflare Proxy

In some cases, the problem can be fixed by turning off the Cloudflare proxy for the CNAME record in question. By doing this, you let the data go straight to the origin server without going through Cloudflare’s network. This way can be used to get around the CNAME cross-user ban and give access to both domains.

Method 3: Add an A Record

If you have trouble setting up a CNAME record, you can add an A record and give the IP address instead. Instead of using CNAME records, which may have limitations, you can set up a straight connection between the domains by using A records.

Method 4: Check DNS Propagation

DNS propagation problems can sometimes cause a Cloudflare warning 1014. To rule out this option, our support staff checks carefully to see if the domain name points to the right place on different networks. By checking the DNS propagation, we can see if there are any problems or delays that could be causing the mistake.

Conclusion

In conclusion, we’ve looked at the most common reasons for Cloudflare error 1014 and explained how our dedicated support techs help our customers fix this problem. By knowing what’s going on and using the right solutions, we can get around the CNAME cross-user ban and make sure your website runs smoothly and safely.

Codeyo Genie is here to help, so don’t forget that. If you need more help or would rather have an expert show you the way, contact us today to improve how your website works and make sure your users can always get to it.